RAUDONOS NOSYS Doctors Clowns create emotional change through humour and clowning in uncomfortable and crisis situations. Visits from doctor clowns are an indispensable part of daily life in most healthcare (and not only) institutions nationwide. Laughter, smiles, and joy in their work become a way to improve mental health.

RAUDONOS NOSYS help children heal, brighten the daily lives of seniors, and help children who have experienced extreme situations, such as Ukrainians and Eastern refugees, overcome their emotions. Doctor Clowns has been operating for fourteen years, bringing joy to more than 200k Lithuanian children and seniors.

“The organisation is glad to positively inspire others – partners and colleagues appreciate the benefits of digital solutions. To sign documents and make payments faster, 80% of sponsors already choose to sign documents electronically.”

Sandra Masevičienė, Head of Fundraising Department

Challenge

As a non-governmental organisation, the RAUDONOS NOSYS Doctors Clowns often faces the stereotype that they have nothing to sell, so advanced solutions that facilitate their work are not for them. However, this is not exactly true. The fundraising process is as complex and needs to be as simple, short, and fast as possible.

Another challenge is the large volume of documents the organisation receives during campaigns. Signing them required too much manual work – archiving documents and forwarding letters to partners. With a large volume of contracts at certain times, it became difficult to manage the flow.

Previously, contracts were sent by mail and signed in different manners. Forwarding and scanning took up a lot of resources, especially during the Christmas season. The process became cumbersome and inconvenient, making it difficult to track the status of contract signing. That‘s why RAUDONOS NOSYS Doctors Clowns started looking for digitisation solutions.

Solution

RAUDONOS NOSYS Doctors Clowns Dokobit based on their competitive pricing, guaranteed security, and the provider’s reputation in the market. One of the main criteria was also the ability to sign documents using Smart-ID and Mobile-ID.

With a large volume of documents, they need to be securely stored in huge lockable cabinets. Therefore, the option of secure archiving offered by Dokobit was another criterion of choice – innovative digital solutions replaced the metal cabinet.

Result

Now, RAUDONOS NOSYS Doctors Clowns electronically sign contracts with business sponsors, private sponsors, internal employee contracts (requests, etc.), and various suppliers. The organisation is pleased with more straightforward processes, time savings, and reliable document storage.

In the first year of using Documents Gateway, 17 % of all sponsorship documents were signed using Dokobit – reducing manual work, constant document forwarding, and paper printing. In the first year, RAUDONOS NOSYS Doctors Clowns could increase the number of support campaigns simply because they no longer needed to do tasks manually.

The organisation is glad to positively inspire others – partners and colleagues appreciate the benefits of digital solutions. To sign documents and make payments faster, 80% of sponsors already choose to sign documents electronically.

Since started using Dokobit, the organisation has reduced the headache of archiving and saved a lot of time. Previously, signing a single document would take a couple of days or even longer, but now it’s a matter of minutes. Dokobit also makes tracking the status of contract signing easier, eliminating the need to send reminders or schedule them for yourself – the entire sequence of actions performed with the document is clearly visible.