Great brands doing great things with Dokobit
Learn how our most successful customers are building digital processes with Dokobit.
GS Core UAB is a company within the Swedish financial holding group Marginalen AB, offering its partners professional debt assignment solutions to efficiently manage receivables on their balance sheets. GS Core’s operations are based on Scandinavian traditions and values, ensuring a reliable, responsible, and long-term partnership. The extensive experience of its shareholders in finance and credit management has enabled the company to become a strong and competitive player in the debt assignment market in Lithuania. The company’s goal is to help businesses optimize their finances, ensure smooth process management, and provide clear, professional support at every step.
“Secure and simple client authentication and document signing are crucial to our operational efficiency. By choosing Dokobit, we have optimised these processes, saving time and reducing administrative costs. This has enabled us to manage operations even more effectively and ensure a smooth user experience.”
Inga Zamalaitienė, CEO of GS Core.
Challenge
Businesses operating in the debt collection sector face daily challenges in protecting sensitive financial information. Effective and secure customer authentication is essential to safeguard data and ensure smooth service delivery.
GS Core was looking for a reliable solution for customer authentication when accessing its self-service portal. The main goal was not only to ensure maximum security but also to provide a smooth user experience, reducing potential obstacles and ensuring a flawless login process.
Solution
While searching for the optimal solution, GS Core prioritised security, easy integration, and regulatory compliance. After evaluating available market alternatives, the company chose Dokobit for its reliability, user-friendly experience, and extensive authentication and e-signing capabilities. This solution ensured a smooth and secure customer login process, meeting the highest regulatory requirements and user experience standards.
Result
In the debt collection sector, where data security and operational efficiency are crucial, smooth digital processes have become a necessity. Fast and reliable customer authentication and electronic document signing help companies reduce operational costs, accelerate processes, and ensure regulatory compliance.
By adopting Dokobit, GS Core optimised customer identity verification when logging into the self-service portal and enabled electronic document signing for business partners and clients. This led to a significant reduction in administrative costs, eliminated the need for physical document signing, and shortened process durations. Additionally, the authentication processes became even more convenient and secure, contributing to a smoother customer experience and increased operational reliability.
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